The world #1 CRM for delivering a smarter, more personal customer experience.
Support your customers and empower your agents to deliver a world-class customer service. Deliver a personalised service that is 24/7 with inbuilt automation and intelligent tools.
Salesforce Service Cloud Features
- Service Console
- Self-service communities
- Live messaging
- Streamlined case management
- Social customer service
- Integration with existing telephone technology
- Custom reports and dashboard
How CloudSmart Can Help Your Sales Team
Close cases more quickly with the power of automation
Empower customers to solve issues on their own terms
Personalise the customer experience with analytical insights
Device-driven to allow collaboration between the office and the field
